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Join Our Team

Explore Opportunities at Sarafa. Browse open roles and discover how you can grow your career with us.

Why Join Sarafa

More than just a job—a chance to make a real difference

Meaningful Impact

Your work will directly contribute to solving real financial challenges faced by millions of people and businesses in frontier markets.

Career Growth

As a rapidly growing company, we offer exceptional opportunities for professional development and career advancement across multiple disciplines and markets.

Inclusive Culture

We foster a diverse, collaborative environment where every voice is heard and valued, regardless of background or experience level.

Open Positions

Customer Support Associate

Juba, South Sudan
(On-Site)
Full-Time
View Details

Application Process

What to expect when you apply to join our team

1

Application Review

Our recruitment team reviews all applications and selects candidates whose skills and experience align with the role requirements. We aim to respond to all applicants within 2 weeks.

2

Initial Interview

Selected candidates are invited for an initial interview, typically conducted virtually. This conversation focuses on your background, experience, and alignment with our mission and values.

3

Skills Assessment

Depending on the role, you may be asked to complete a skills assessment or case study. This helps us understand your approach to problem-solving and your technical capabilities.

4

Team Interviews

Successful candidates proceed to interviews with potential team members and leaders. These discussions dive deeper into your expertise and how you might contribute to our mission.

5

Offer & Onboarding

Final candidates receive an offer and, upon acceptance, begin our comprehensive onboarding process. We're committed to setting you up for success from day one.